Why Getting Onboard in So Important

I’ve met quite a few people – both those leading organizations and those tasked with HR for those organizations – who have brilliant ideas for employee onboarding, mentoring, and policies. However, I’ve met more people who want all that, but don’t have the time, resources, or internal know-how to do it right now. This short post looks at some of the questions I hear all the time, and how implementing a well-planned employee onboarding program can change your organization for long term and for the better.

Those questions I get? They often look like these:

When you have talented, intelligent people on staff, how do you nurture them?

When there are organizational constraints around benefits and job requirements, How can you be creative with growth? How can we support our low turnover rate and maintain our retention? How can we avoid an abrasive “getting-up-to-speed” process for new hires? How do we maintain a healthy, welcoming, and supportive environment for all hires, but especially those from historically marginalized groups? How can employees innovate – in all business areas? How can we create a process that matches up with the new strategic plan?

Implementing a functional employee onboarding process allows new hires to learn everything they need to know easier, better, and faster. This process results in better employee performance, deeper engagement, and increased satisfaction. Onboarding programs can cover the smallest topics (from using the copier and kitchen) to larger concepts (employee culture, where to find policies and procedures) and can help both new and existing employees adapt to changing environments. Mentoring programs can support employees in their work with the public, facilitate knowledge transfer, and reduce employee discomfort and tension. Successful onboarding programs:

  • Let all stakeholders know what is expected
  • Allow new hires to arrive ready to be productive
  • Have a formal feedback process
  • Connect to specific competency requirements/pieces of the strategic plan

By utilizing a learning lens rather than a traditional organizational development lens, Edify helps organizations build onboarding plans with real teeth” and real value:

  • Helping employees understand the brand, culture, and values in terms of performance means that the work they produce will match their capabilities as well as their requirements.
  • Offering insight into the placement of the position in the organization, as well as the intent and direction of that employee’s services, allows employees to feel grounded and oriented.
  • Onboarding starts with the decision to hire – before Day 1 of work – and rather than ending, it transitions to mentoring.

Consistency, empathy, and delivery are key for success.

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Posted by Kristen Gallagher

Kristen Gallagher

Photograph by Hailey King

Kristen Gallagher is the founder and CEO of Edify, a learning strategy partner that develops learning strategies and employee onboarding programs for high-growth technical organizations. Kristen has architected and delivered onboarding programs for companies bringing on just one person a quarter to 100+ people a quarter, in just one office and 13+ global offices. Her range of expertise in the science of adult learning, business strategy, knowledge management, and organizational development means that Kristen architects programs that are designed to evolve and scale with rapid changes.

At Edify, we believe that high growth doesn't have to mean high pain. We partner with you to build programs customized to your team to get your new hires up to speed faster and better - and help get them past those critical 6, 12, and 18 month marks. We do what few consultants dare to offer: we actually integrate your IT, HR, and Facilities teams to create a unified onboarding experience for both employees, managers, and administrators. We create onboarding experiences led by the new hire themselves - creating value for their development and their manager. We deliver value across the business by helping you create a business objective-focused and actionable learning & development strategy. We help you pinpoint the challenges your junior and seasoned, but unsupported, managers face in juggling people management and technical management, then we solve for exactly those challenges.

If you're tired of scrambling to onboard your new hires, struggling with the same-old, same-old management challenges, and looking to galvanize your team so they can meet the vision, it's time you looked for a partner like Edify!