Podcast Episode 4 - It May Be Working, But It May Not Be Right

Today’s guest is Luke Kanies who founded Puppet Labs Incorporated in 2005 and also served as its chief executive officer until the fall of 2016. Luke has been publishing and speaking on his work in system administration since 1997, focusing on development since 2001. His work with Puppet has been an important part of dev ops and delivering on the promise of cloud computing. He currently serves as director of Puppet Labs, but recently he’s be writing things like, “The Wrong Successes Kill Companies,” in which he reminds us that just because it’s working doesn’t make it right.

I met Luke in late 2016 when he generously agreed to answer a bunch of invasive questions about what he might have done differently as he built Puppet and I’m so excited to have him on the podcast. In this episode we talk about failure CEOs don’t like to admit to, hiring, bad experiences with HR, diversity and a whole lot more.

Read the full transcript here!

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Posted by Kristen Gallagher

Kristen Gallagher
Kristen Gallagher is an organizational strategies and learning designer. Specializing in onboarding systems, manager development, and knowledge management, Gallagher delivers programs that are designed to evolve and scale with rapid changes. She is the founder and CEO of Edify and has architected and delivered onboarding programs for companies bringing on just one person a quarter to 50+ people a quarter.

She brings over eight years of learning design, business development, and program operations and strategy to Edify. She guides growing tech companies to create amazing people systems, learning programs, and cultures that scale. Kristen speaks on human resources, human centered design, learning & development in technical environments, and integrated people operations across the country. Informed by her interests in technical product design, art history, contemporary Southeast Asian art, and museums, Kristen brings an iconoclastic approach to designing and implementing learning programs in tech environments.

She's spoken and taught at Learning Dev Camp, ATD Cascadia, ACTW, Refresh Portland, Product Tank, PHRMA, and dozens of other conferences. Effective, efficient programs, events, and strategies are what motivate her, and in every project, she engages teams to understand trade-off’s, make data-driven decisions, and design evolvable solutions.

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